OGI Groundwater Specialists Ltd is registered in England and Wales under company number 2448675, with our registered office at One St Johns Court, St Johns Road, Meadowfield, Durham, DH7 8TP

Any personal information you provide to OGI will be treated in accordance with this policy. We may occasionally change this policy, with any changes notified on this page.

Data that we collect

OGI will only collect data that is relevant to the provision of our services. We may collect the following:
• Anonymous information about your usage of our website. This may include details of your visits, such as pages viewed. OGI utilise Google Analytics to collect, anonymise and collate this data. None of this includes personal information.
• Information provided voluntarily by you (e.g., if you apply for a job, or enquire about a project).
• Information that you provide when you communicate with us by any means (e.g., via email or online contact forms on our website). We may record you email address and any other pertinent information you provide voluntarily to us.

How we will use the information that we collect?

OGI utilise collected information for the following reasons:
• To assist with our recruitment processes.
• To contact you in relation to our services.
• To improve our services.
• To answer enquiries about our services.
• To maintain accounts and records.
• For references.

Basis for processing data

The basis on which OGI processes your personal data is for one or more of the following:
• You have given us your consent to so, which can be withdrawn at any time by advising our Data Protection Officer (see below).
• It is necessary for us to comply with a legal obligation.
• It is necessary in order for us to perform our contract with you.
• It is in our legitimate interest.

How long will we keep information we gather?

OGI will store your information throughout the period of time that we work with you.
In some cases, we may retain your information for a longer period for the reasons outlined above (basis for processing data).

Data security measures are in place

OGI are committed to ensuring that your information is secure. We have procedures in place (e.g., electronic and physical) to safeguard and secure the information that we collect. In the event of a personal data breach, OGI will ensure that the effects of the breach are minimised and shall liaise with you and the ICO as appropriate.

Other websites

Occasionally our website may contain links to other websites of interest. OGI do not have control over the content of those websites, so cannot be held responsible for the privacy of any information that you provide whilst visiting them. Such sites may have a different privacy policy.

Data rights that you have

You have the following rights under the GDPR:
• Right to be informed.
• Right of access.
• Right of rectification or errors and omissions.
• Right to erasure.
• Right to restriction of processing.
• Right to data portability between various platforms and systems.
• Right to object to our processing of your data.
• Rights concerning automated decision making and profiling.

Right of access

You have the right to see the information OGI hold about you. To access the information OGI hold, you will need to provide a request in writing to our Data Protection Officer, together with proof of identity. We will usually process your request free of charge and within 30 days, however we reserve the right to charge a reasonable administration fee and to extend the period by a further two months if the request is manifestly unfounded or vexatious and/or is very complex.

Right to erasure

You have the right to ask to erase your personal data in certain cases, as detailed in Article 17 of the GDPR. OGI will deal with your request free of charge and within 30 days but reserve the right to refuse to erase information that we are required to retain by law or regulation. To exercise your right to erasure please contact our Data Protection Officer.

Controlling your personal information

OGI will not sell, distribute or lease your personal information to third parties unless we have your permission except in the following cases:
• When required by law to do so.
• For service providers, but only to the extent necessary for them to provide such services. This may include delivery services, account management and IT services.
OGI will take necessary measures to safeguard the personal data transferred between such third parties.

Contact and Complaints

To contact us, write to us at:
Data Protection Officer,
OGI Groundwater Specialists Ltd,
One St Johns Court, St Johns Road,
Meadowfield,
Durham,
DH7 8TP

If you are unhappy about how we are using your information or how we have responded to your request, you should initially contact our Data Protection Officer at the above address.
If your complaint remains unresolved then you can contact the Information Commissioner’s Office (see www.ico.org.uk).

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